Invoicing & Payments
Reconcile Grant Payments
Purpose The purpose of this page is to reconcile the grant payments that you've received for each child. If you receive a monthly summary statement from the government, which details the payments made to your centre, reconcile that statement with the ...
Statement of Account
Summary A statement of account is a summary of all financial transactions recorded on a family's transaction register, during a given time period. These statements can be emailed or printed, directly out of Timesavr. To access the statement of ...
Credit Card Payments
Stripe All credit card payments made in Timesavr are processed by Stripe. There are no setup fees, monthly fees or hidden fees for using Stripe, but each transaction will incur a 3.1% + 30 cents processing fee. In Canada you can offset this fee by ...
Discounts
Predefined Discount You can create a predefined discount, which can then be applied to multiple children. Predefined discounts simplify the process of applying discounts as they have a predefined name, charge item and subsidy amount. Secondarily, if ...
Collecting Fees
Options When it comes to collecting fees, you have several options. Use direct debit (EFT) to directly withdraw payments from customer bank accounts. Store family credit card profiles in order to charge credit cards not present. Email out invoices ...
Creating Subsidies
Creating Predefined Subsidy Types To apply subsidy to childcare fees, you can either create pre-defined subsidy types or create a custom subsidy for each child. Creating pre-defined subsidy types is recommended as it will simplify the process of ...
Creating Grants
Creating Grants Automatically To apply grants to childcare fees, you can either create pre-defined grants or create a custom grant for each child. Creating pre-defined grants is recommended as it will simplify the process of applying grants to ...
Before Invoicing
Before Invoicing Before you can create your invoices, you must first set up each child’s fees, subsidies and grants correctly, according to the steps below. These steps are only required for one time setup, and then it's only a matter of maintaining ...
Pass on Processing Fee to Customers
Pass on Processing Fee to Customers Timesavr is able to automatically pass on a portion of your credit card processing fees to your customers when you accept payment by credit card using your Timesavr Stripe account. When parents process credit card ...
Child Listed Twice on Subsidy Claim
Symptom On your subsidy claim report (Reports / Subsidy / Claim - Children) you see the same child listed multiple times. Cause This happens when you have multiple subsidy approvals, for this child, that overlap. In other words, there are multiple ...
Charge Items
What are Charge Items Charge items are a required piece of information for every single charge. When you create a charge on an invoice, that charge needs a charge item as much as it needs an amount. It is a label that serves to identify the reason ...
Emailing Invoices
Before you can email invoices, you must create them. For information on creating invoices, please see the article linked below. Creating Invoices Single Invoice The easiest way to send a single invoice to a parent is to send it from the family's ...
Payment Information
Payment Information Payment information for each family can be set by selecting Payment Information from the family's Financials menu. The Payment Information page is where you can tell TimeSavr who the primary payer is, as well as their banking ...
Delete or Edit Transactions
Delete or Edit Transactions If you ever need to fix or delete a bunch of transactions at the same time and for multiple different families, you can do this in Finance / Delete or Edit Transactions. On this page you can retrieve transactions based on ...
Tax Receipts
Payments Tax receipts are generated based on payments made, and for that reason each payment is attributed to a specific person. When you record a payment, by default the payment will be added to the tax receipt of the Primary Payer for that family. ...
Transaction Lock
If you need to lock family transactions so that nobody can change them again, after a certain date, you can enable the Transaction Lock. This option is in Admin / Finance / Transaction Lock. Once the date is set, all transactions on the family ...
Process EFT (Direct Debit) Payments
Video Demo What is EFT EFT stands for Electronic Funds Transfer and this is the common standard for Canadians. In the United States this is known as ACH. TimeSavr does not generate ACH files at this time. EFT is the process of debiting (or crediting) ...
Creating Invoices
Prior to creating invoices, you should set up the fees, grants and subsidies for each child so that they are pulled in automatically. If you haven't yet set up your fees, grants and subsidies, please see the article linked here. Before Invoicing ...
Reconcile Subsidy Payments
Purpose The purpose of this page is to reconcile the subsidy payments that you've received for each child. If you receive a monthly summary statement from the government, which details the payments made to your centre, reconcile that statement with ...
Issue a Credit or Refund
Credit Create a credit when you want to reduce the amount a customer owes you. This is not the same as a refund, because with a credit you're not actually giving the customer any money, only the promise of money or a discount in the future. If they ...
Applying Subsidy to Childcare Fees
Before applying subsidies to childcare fees, you should first create pre-defined subsidy types as this will make things easier. To learn how to predefine your subsidy types, please see this article: Creating predefined subsidy types Apply Predefined ...
Fee Schedule
Configure the Fee Schedule If you want to use Room or Age Group fees, you must first configure your fee schedule. This is done in Finance / Fee Schedule. Once those fees have been set up, you can use them on each child's fee page. If you only ever ...
Carry Forward Family Balances
When entering families into a new TimeSavr account, you may be transferring from a different system or a paper based system, but your existing families already have a transaction history that includes invoices and payments, and in some cases a ...
Childcare Fees
Video Demo Childcare Fees To set a child's childcare fee, open the Fees page under the Child's family tab. There are three options for setting child fees. Age group fee Room fee Custom fee When using the age group fee, or room fee, you only need to ...
Applying Grants to Childcare Fees
This article explains how to apply predefined grants or custom grants to child profiles. For instructions on how to create predefined grants, please see this article: Creating predefined grants Apply Grant to Childcare Fee Grants need to be applied ...
Other Fees
This article refers specifically to "Other Fees", not childcare fees, though they are sometimes referred to simply as "fees" for brevity. To learn about childcare fees, click here. You can add additional fees to a child's invoice, other than the ...