Payment Information

Payment Information

Payment Information

Payment information for each family can be set by selecting Payment Information from the family's Financials menu.



The Payment Information page is where you can tell TimeSavr who the primary payer is, as well as their banking information for direct debit, and their preferred payment method.

Primary Payer

The primary payer on a family is the person to whom the invoices are emailed by default, and is also the person who is assumed to be making each payment.  When emailing invoices, the recipient defaults to "Primary payer" but you can override that before emailing, and also when receiving a payment, regardless of who the primary payer is, you can always override it when you're recording a payment.

The primary payer can be either mother, father or other.  When selecting mother or father, the contact information from their respective profile pages are pulled in and can not be modified on this page.  When selecting "Other", you can enter in this other person's name and contact information.  A great example of when you might select "Other" is when grandma, grandpa or another family member is making payment for the child, or even when a social worker is making payment for the child.  Selecting "other" here, and entering in their email address, will ensure that they receive the invoice each month when it is emailed out.

When receiving a payment, TimeSavr will by default credit that payment to the primary payer.  If you want to override this value on a given payment, click the More link to reveal the Tax Receipt option.


The Tax Receipt input essentially says, the person selected here will be given credit for this payment on their tax receipt.  This is especially important in the case of a divorced family and both parents are making payments but each want their own tax receipt.  Make sure you select the correct payer here.

EFT

In the EFT section of the Payment Information page, you can enter in the family's bank account information.  This is used when generating EFT files and debiting their bank account for payment.  For more information on creating EFT files click here.





You can enter the bank account information for one account, or, if the parents are divorced, you can enable the option to split payments between two different bank accounts.  With this option enabled you can specify a percentage for each bank account, and tax receipts can be generated for each parent individually.  Payments coming out of the first bank account will generate a tax receipt for whomever is defined as the "Primary Payer" and the payments coming out of the second bank account will generate a tax receipt for the person selected in the Tax Receipt input.

Typical Payment Method

The typical payment method is for informational purposes only, and is not used by the system in any way.  If no value is selected, then the payment type used for the first payment recorded for this family will be saved as the typical payment method.

    • Related Articles

    • Tax Receipts

      Payments Tax receipts are generated based on payments made, and for that reason each payment is attributed to a specific person. When you record a payment, by default the payment will be added to the tax receipt of the Primary Payer for that family. ...
    • Process EFT (Direct Debit) Payments

      Video Demo What is EFT EFT stands for Electronic Funds Transfer and this is the common standard for Canadians. In the United States this is known as ACH. TimeSavr does not generate ACH files at this time. EFT is the process of debiting (or crediting) ...
    • Collecting Fees

      Options When it comes to collecting fees, you have several options. Use direct debit (EFT) to directly withdraw payments from customer bank accounts. Store family credit card profiles in order to charge credit cards not present. Email out invoices ...
    • Time Bank Hours

      Entering Time Bank Hours Time bank hours can be entered manually, or by enabling the option to automatically bank overtime. To bank overtime, enable the option on the staff member's time bank page. Overtime hours are banked at the end of each week. ...
    • Carry Forward Family Balances

      When entering families into a new TimeSavr account, you may be transferring from a different system or a paper based system, but your existing families already have a transaction history that includes invoices and payments, and in some cases a ...